EPCOR Emergency Response operates a team for emergency and trouble calls 24 hours a day. A representative will prioritize your request and dispatch a field crew to respond to the problem.
Broken Power Meter
If your electric meter is physically broken, please let us know and we'll investigate it. Call us at 780-412-4500, in Edmonton only. For billing concerns, please contact your retailer (as shown on your bill).
Power Quality Problems
Are your lights flickering, getting brighter, or suddenly dimming? Tell us about the symptoms and we'll investigate. In Edmonton, phone us at 780-412-4500.
Always think about potential electrical hazards. We're concerned about your safety.