Sign In

Preferred Payment Plans


Authorized Payment Withdrawal Plan (APW)

Your monthly utility bill amount is withdrawn from your bank account on the billing due date and automatically credited to your EPCOR account. You'll never have to worry about missing a bill payment.

To sign up for the Authorized Payment Withdrawal Plan complete the following steps:

To sign up without having to complete and send in an Authorized Payment Withdrawl form, EPCOR’s Web Self-Serve offers a variety of online services to help you conveniently manage your account anytime:

 

To sign up by mail or fax, complete the following steps:

  1. Download and print the APW form.
  2. Fill out the form (make sure it is signed).
  3. Mail or fax the completed APW form to:

Mail To:
Customer Services, EPCOR
PO Box 500, Station Main
Edmonton, AB
T5J 3Y3
Fax To:
780-412-4299 (Edmonton and Area)

 


Equal Payment Plan (EPP)

Averages your utility costs over a 12-month period so that you pay an equal amount each month. This lets you know in advance how much your monthly bill will be, making budgeting easier.

To sign up for the Preferred Payment Plan complete the following steps:


  1. Download and print the EPP form.
  2. Fill out the form (make sure it is signed).
  3. Mail or fax the completed PPP form to;

 

Mail To:
Customer Services, EPCOR
PO Box 500, Station Main
Edmonton, AB
T5J 3Y3
Fax To:
780-412-4299 (Edmonton and Area)

 


Preferred Payment Plans - the convenience of both

If you would like the comfort of knowing what your payment will be each month AND the security of knowing it will always be paid on time, you can sign up for our Preferred Payment Plan (PPP).

To sign up for the Preferred Payment Plan complete the following steps:

  1. Download and print the PPP form.
  2. Fill out the form (make sure it is signed).
  3. Mail or fax the completed PPP form to;

 

Mail To:
Customer Services, EPCOR
PO Box 500, Station Main
Edmonton, AB
T5J 3Y3
Fax To:
780-412-4299 (Edmonton and Area)

 

NOTE: These payment options are only available to electricity customers in Alberta and water customers in Edmonton.



Fair Competition Statement:
Electricity products and services are competitive. You are free to choose a retailer. Regulated wires services are not dependent upon the retailer you choose. You can find a listing of licensed Alberta retailers at ucahelps.gov.ab.ca or call 310-4UCA (toll free in Alberta).