Power lines don't always spark or jump like in the movies. A downed line may have no signs that it is energized.
- Stay back at least 10 metres from a downed power line and anything it's touching. Call 911 for help.
- Electricity travels through the ground and can be very dangerous - this is called 'step potential'.
- Just like ripples caused by throwing a rock into a pond, electricity travels through the ground in waves that lose power the further they travel.
- If a line comes down near you, shuffle with both feet in continuous contact at least 10 metres away from it.
- Do not touch someone being shocked by a downed line or you'll run the risk of being shocked, too.
- Stay inside the vehicle if a downed line touches your car.
- If people try to help tell them to stay away.
- Wait for EPCOR workers to turn off the power and tell you it's safe to leave your vehicle.
- Do not try to help someone trapped in a vehicle touching live wires.
Reporting a Downed Power Line
In Edmonton:
To report a downed power line call (780) 412-4500 or 911 immediately and tell us the exact location of the line.
Outside of Edmonton:
Those who live outside of Edmonton have a different Wires Services Provider - check your utility bill for emergency contact information.