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Default Supply Electricity Hook-up Charges


The following connection charges are applicable for electricity service (+ GST).


In Edmonton
Connection Charges
Service Connection Charge (with 3 business days notice) $ 10.00
Service Connection Charge (with less than 3 business days notice) $ 20.00
If power has been off at the location (3-5 business days wait) $ 66.75
If power has been off at the location (Overtime or within 48 hrs.) $ 131.75
Reconnection fee - If power has been disconnected for non-payment $ 126.75

* For more information on EDI Service Charges, please see the EDI Distribution Access Tariff (page 35 - Schedule of Miscellaneous Services).


Outside of Edmonton - Fortis Alberta (Effective September 1, 2010)
Connection Charges
Service Connection Charge (with 3 business days notice) $ 10.00
Service Connection Charge (with less than 3 business days notice) $ 20.00
If power has been off at the location (3-5 business days wait) $ 22.00
If power has been off at the location (within 48 hrs. - during business hours) $161.00
If power has been off at the location (after business hours) $296.00
Reconnection fee (during business hrs.) - If power has been disconnected for non-payment $156.00
Reconnection fee (after business hrs.) - If power has been disconnected for non-payment $291.00

Note: The above connection charges are applicable for electricity service (+ gst). If you have a different Wires Owner, please contact them directly for their connection fees.


Contacts

If you have a question about your electricity rates, please contact our Customer Services Centre:

Call Toll free at 310-4300 (anywhere in Alberta)
In Edmonton: 412-4000
Email: custserv@epcor.ca



Fair Competition Statement:
Electricity products and services are competitive. You are free to choose a retailer. Regulated wires services are not dependent upon the retailer you choose. You can find a listing of licensed Alberta retailers at ucahelps.gov.ab.ca or call 310-4UCA (toll free in Alberta).