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Default Supply Electricity Hook-up Charges
The following connection charges are applicable for electricity service (+ GST).
In Edmonton
| Connection Charges |
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| Service Connection Charge (with 3 business days notice) |
$ 10.00 |
| Service Connection Charge (with less than 3 business days notice) |
$ 20.00 |
| If power has been off at the location (3-5 business days wait) |
$ 64.00 |
| If power has been off at the location (Overtime or within 48 hrs.) |
$ 88.00 |
| Reconnection fee - If power has been disconnected for non-payment |
$ 83.00 |
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* For more information on EDI Service Charges, please see the EDI Distribution Access Tariff (page 35 - Schedule of Miscellaneous Services).
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Outside of Edmonton
| Connection Charges |
|
| Service Connection Charge (with 3 business days notice) |
$ 10.00 |
| Service Connection Charge (with less than 3 business days notice) |
$ 20.00 |
| If power has been off at the location (3-5 business days wait) |
$ 22.00 |
| If power has been off at the location (within 48 hrs. - during business hours) |
$136.00 |
| If power has been off at the location (after business hours) |
$296.00 |
| Reconnection fee (during business hrs.) - If power has been disconnected for non-payment |
$131.00 |
| Reconnection fee (after business hrs.) - If power has been disconnected for non-payment |
$291.00 |
Note: The above connection charges are applicable for electricity service (+ gst). If you have a different Wires Owner, please contact them directly for their connection fees.
Contacts
If you have a question about your electricity rates, please contact our Customer Services Centre:
Call Toll free at 310-4300 (anywhere in Alberta)
In Edmonton: 412-4000
Email: custserv@epcor.ca
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Fair Competition Statement:
Electricity products and services are competitive. You are free to choose a retailer. Regulated wires services are not
dependent upon the retailer you choose. You can find a listing of licensed Alberta retailers at
www.ucahelps.gov.ab.ca or call 310-4UCA (toll free in Alberta).
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