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RRO Electricity Hook-up Charges 


The following connection charges are applicable for electricity service (+ gst).


In Edmonton

Connection Charges Current Rate
Service - 3 or more business days notice No charge
Expedited Service - Less than 3 business days notice $10.00
Energize Service - If power is off at the location (3-5 business days wait) $44.75
Energize Expedited Service - If power is off at the location (Overtime or within 48 hrs.) $109.75
Reconnection fee - If power has been disconnected for non-payment $126.75
Move Out - Final Meter Read

Outside of Edmonton (FortisAlberta)

Connection Charges
Service - 3 or more business days notice No charge
Expedited Service - Less than 3 business days notice $10.00
Energize Service - If power is off at the location (3-5 business days wait) No charge
Energize Expedited Service - If power is off at the location (within 24 hrs - during business hours) $114.00
Energize Expedited Service - If power is off at the location (within 24 hrs - after business hours) $274.00
Reconnection fee - (during business hours) If power has been disconnected for non-payment $131.00
Reconnection fee - (after business hours) If power has been disconnected for non-payment $291.00

If you have a different Wires Owner, please contact them directly for their connection fees.


Contacts

If you have a question about your electricity rates, please contact our Customer Services Centre:

Call Toll free at 310-4300 (anywhere in Alberta)
In Edmonton: 412-4000
Email: custserv@epcor.ca



Fair Competition Statement:
Electricity products and services are competitive. You are free to choose a retailer. Regulated wires services are not dependent upon the retailer you choose. You can find a listing of licensed Alberta retailers at www.ucahelps.gov.ab.ca or call 310-4UCA (toll free in Alberta).