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Understanding your bill 


Interactive bill explanations

Edmonton and FortisAlberta customers can now use our interactive bills to learn more about the individual line items and what they represent. The material on these bills is provided for general illustrative and informational purposes only.


For customers in Edmonton - This bill includes details about power, water, waste water, and drainage services.



For FortisAlberta customers - This bill includes details about power services.





Default supply bills

EPCOR provides default supply to electricity customers in Edmonton and throughout Alberta in communities who receive distribution service from FortisAlberta, including Airdrie, Banff, Brooks, Camrose, Canmore, Edson, Fort Saskatchewan, Leduc, St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Strathmore, Taber, Wainwright, and Whitecourt.



Your water bill

EPCOR bills not only include water service charges, but also drainage and waste disposal charges on behalf of the City of Edmonton.





Fair Competition Statement:
Electricity products and services are competitive. You are free to choose a retailer. Regulated wires services are not dependent upon the retailer you choose. You can find a listing of licensed Alberta retailers at www.ucahelps.gov.ab.ca or call 310-4UCA (toll free in Alberta).