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Bill payment options 


Online banking services

Your EPCOR bill can be paid online through services provided by most major banks. Visit your bank's website, and follow their directions for setting up payment using the online services.


Authorized Payment Withdrawal Plan (APW)

Your monthly utility bill amount is withdrawn from your bank account on the billing due date and automatically credited to your EPCOR account. You'll never have to worry about missing a bill payment.

» Click here to sign up for APW


Equal Payment Plan (EPP)

Averages your utility costs over a 12-month period so that you pay an equal amount each month. This lets you know in advance how much your monthly bill will be, making budgeting easier.

» Click here to sign up for EPP


Preferred Payment Plans - the convenience of both

If you would like the comfort of knowing what your payment will be each month AND the security of knowing it will always be paid on time, you can sign up for our Preferred Payment Plan (PPP).

» Sign up for the Preferred Payment Plan


By mail

Use the pre-addressed envelope included with your bill statement or mail to:
EPCOR Customer Services
Box 500
Edmonton, AB T5J 3Y3

 


Fair Competition Statement:
Electricity products and services are competitive. You are free to choose a retailer. Regulated wires services are not dependent upon the retailer you choose. You can find a listing of licensed Alberta retailers at www.ucahelps.gov.ab.ca or call 310-4UCA (toll free in Alberta).