EPCOR Distribution & Transmission Inc. Retailer Handbook 

1. Introduction 
2. Retailer Certification Process - updated August 19, 2009
3. Prudential Requirement Calculation Sheet - updated February 9, 2010
4. Communication Testing Procedures - updated September 11, 2008
5. Detail Communication Testing Plan - updated August 19, 2009
6. Settlement System Code
7. Settlement Overview
8. Customer Initial Assignment - updated August 19, 2009 
9. Site-ID Catalog - updated September 11, 2008
10. Methodologies & Load
11. 3rd Party Consent Form for Historical Usage File
12. Emergency Service Request Business Process 
13. AUC Rule 004 - Tariff Bill Code (TBC)
14. Retailer Question & Answer Handbook

Note: The date listed next to the file name indicates date of last update, if any, since original documents were published.