EPCOR operates the water system according to Performance Based Regulations (PBR) found in the City of Edmonton Waterworks Bylaw. This Bylaw was renewed on July 4, 2006. In addition to updating the performance measures for the next five years, the Bylaw also sets out rules for water rate adjustments from 2007-2011.
Important Point to Remember . . .
Performance based regulation means that water rates changes would be limited to less than inflation. In addition, EPCOR must meet performance standards set by the City.
Q & A
- How much will the average residential bill increase in 2011?
The average household water bill will increase about $0.84 per month. The average residential household (2.4 people) will now pay $36.72 per month for tap water and fixed service charges.
- How much will the average commercial bill increase in 2011?
|
|
|
2009 |
2010 |
2011 |
| Customer Class |
Meter Size |
m3 per month |
Total Water Bill |
Total Water Bill |
Total Water Bill |
| Multi-Residential |
1 " (25mm) |
385 |
$493 |
$501 |
$509 |
| Commercial |
| Extra Small |
5/8" (15mm) |
125 |
$143 |
$146 |
$148 |
| Small |
5/8" (15mm) |
325 |
$350 |
$355 |
$360 |
| Medium |
1.5" (40mm) |
6,000 |
$4,982 |
$5,060 |
$5,131 |
| Large |
6" (150mm) |
20,000 |
$14,326 |
$14,558 |
$14,773 |
Note: this estimate is based on a 2.05% annual rate of inflation and does not include sewage fees.
- What are the benefits of the proposed PBR Renewal (2007-2011)?
- Customers receive stable and predictable rates over the five year period.
- Customers are assured that their utility must meet performance standards, and that if the utility fails to meet the standards set by the City, customers will receive a refund.
- What performance standard is EPCOR required to meet?
The City of Edmonton requires EPCOR to meet defined performance measures in the areas of customer service, environment, water quality, system reliability, and employee safety. EPCOR's performance is tracked in a yearly water report card which is audited.